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From answers to action: aiRA as your always on growth engine

A talk at Capillary Captivate 2026, Nashville.

Date
Tuesday 29 September 2026
Time
5:00 to 5:15 PM CT
Venue
Nashville, TN
Part of
Capillary Captivate 2026

Magnolia Mezzanine 9-10

This event has ended

About the talk

A fifteen-minute talk on Day 1 of Capillary Captivate 2026 in Nashville, the same day as the AI Analytics Workshop.

From the Captivate 2026 agenda. See the day’s agenda

The day at Captivate

Tuesday 29 September · all times CDT (event local time)

TimeSessionRoom
9:00 AM – 1:00 PMCustomer Advisory Board (CAB)Invite onlyRyman Studio 15
10:00 – 11:30 AMaiRA Workshop: Get hands on with this AI agent for CRM & Analytics TeamsCapillary Product TeamMagnolia Mezzanine 9-10
12:00 – 2:00 PMLunch for early attendeesMagnolia pre-function area
3:30 – 4:00 PMConference Kick-off by the CEOAneesh Reddy (Capillary)Magnolia Mezzanine 9-10
4:00 – 5:00 PMKeynote · Cooper ManningCooper Manning, with Dena Escobedo & Jim SturmMagnolia Mezzanine 9-10
5:00 – 5:15 PMFrom answers to action: aiRA as your always on growth engineThis sessionHarsh Deo & Alexis Kvamme (Capillary)Magnolia Mezzanine 9-10
5:15 – 6:00 PMPanel · What's Actually Working: Loyalty-enabled Growth in 2026Lanna O'Connor (RaceTrac), Tom Carter (Adobe), Luke Estep (OSJL) · Moderator: Kunwar Keshav (Capillary)Magnolia Mezzanine 9-10
6:00 – 6:30 PMThe New Loyalty Economy: A Conversation with BiltSam Bakhshandehpour (Bilt), Kunwar Keshav (Capillary)Magnolia Mezzanine 9-10
6:30 – 7:00 PMBreak, check-in and get ready for the evening
7:00 – 10:00 PMNetworking Dinner & EntertainmentLive performance by Haley BundyCrystal Gazebo, Gaylord Opryland

Speakers at Captivate 2026

  • Cooper ManningKeynote Speaker
  • Ryan MitchellSenior Director of Partnerships, Hertz
  • Donald BaalManaging Director, Product Marketing, NASCAR
  • Joost GreveManaging Director, Loyalty & Customer Engagement, ADAC SE

From the room.

At Capillary Captivate 2026, Nashville.

A fireside chat on the Captivate 2026 stage, between an aiRA banner and the Catalyzing Growth welcome banner
A speaker addressing the room from the Captivate stage
An attendee typing a question into aiRA on an iPad
Three attendees laughing at a table with tablets open
A panel discussion on stage beside an aiRA banner
A full room raising hands during a session at Captivate 2026
A small round-table session beside an aiRA banner
Attendees talking at the evening reception